The hotel offers amenities for your comfortable stay and unforgettable experiences
Bright and Cozy
“The room was beautifully renovated with excellent lighting that created a cozy atmosphere. It was perfect for both relaxing and working.” view full review
Helpful Parking Info
“Though parking wasn't free, the staff provided great tips for finding free street parking nearby, which made my experience much easier.” view full review
Comfortable Beds
“The beds were exceptionally comfortable, allowing for a refreshing night's sleep after a day of exploring.” view full review
Convenient Amenities
“The room came equipped with great self-catering amenities, which made it easy to prepare meals and enjoy a home-like stay.” view full review
General
No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
ATM/Cash machine
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Garden area
Jacuzzi
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
CD player
Show more
Location
728 Humboldt Street,
Victoria,
Canada,
V8W 3Z5,
British Columbia
Map view
728 Humboldt Street,
Victoria,
Canada,
V8W 3Z5,
British Columbia
City landmarks
Park
Beacon Hill Park
1.4
km
Castle
Craigdarroch Castle
2.0
km
Park
Fisherman's Wharf Park
1.6
km
Stadium
Save-On-Foods Memorial Centre
1.3
km
Square
Bastion Square
730 m
500 Fisgard St
Chinatown
1.1
km
Church
St Andrew's Cathedral
630 m
800 Johnson St (Vancouver Island -- 90 minute ferry ride from Vancouver)
Craigflower Manor and Schoolhouse
1.3
km
634 Humboldt St Bc
The Maritime Museum of British Columbia
1.3
km
Public Building
Victoria City Hall
1.2
km
Gallery
Art Gallery of Greater Victoria
1.6
km
Garden
Government House
2.1
km
430 Belleville St
Black Ball Ferry Line
940 m
20 Douglas Street Southwest end of Beacon Hill Park by Mile Zero monument.
Terry Fox Statue
1.4
km
Gym
Crystal Pool
1.7
km
Chinatown
Fan Tan Alley
1.1
km
2616 Pleasant St
Point Ellice House
2.6
km
Nearby
Museum
Royal BC Museum
380 m
Public Building
British Columbia Parliament Buildings
530 m
Victoria
Inner Harbour
490 m
Museum
Miniature World
270 m
Zoo
Victoria Bug Zoo
390 m
Museum
Helmcken House
320 m
Victoria
Government Street
530 m
St-Ann's Academy Office 835 Humboldt St 2nd Floor
St. Ann's Academy National Historic Site
330 m
Shopping Area
The Bay Centre
530 m
Victoria
Old Town
320 m
Church
Christ Church Cathedral
430 m
Government Street and Belleville Street
Emily Carr Statue
300 m
Gallery
Bateman Foundation Gallery of Nature
560 m
Restaurants
The Old Spaghetti Factory
250 m
703 Douglas Street
Bartholomew's English-Style Pub
90 m
777 Douglas St Entrance on Humboldt Street
Vista 18
130 m
740 Burdett Ave 18th Floor of Chateau Victoria Hotel & Suites
Clive's Classic Lounge
120 m
740 Burdett Ave
Table 21
90 m
777 Douglas St Entrance Off Burdett Ave
Browns Socialhouse
220 m
809 Douglas St
Cora
280 m
850 Douglas St Unit 150
Argyle Attic
340 m
777 Courtney Street Upstairs
Smith's Pub
340 m
777 Courtenay St
Tre Fantastico
210 m
810 Humboldt St
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Quiet surroundings
Noisy air conditioning
Lacking amenities
8.2/10
Great
Rooms
7.9
Location
9.0
Service
9.1
Dining
7.7
Guest reviews
8.2/10
based on 7 reviews
4.5/5
based on 1577 reviews
8.4
8.4/10 based on 389 reviews
#23 of 45 hotels in Victoria based on Tripadvisor
Winifred
United Kingdom,
May
2024
8.0/10
The hotel is conveniently located downtown in Victoria, British Columbia, just steps away from the Harbour and shopping area. The rooms are comfortable despite being small for multiple adults and a child. The service received was incredible, although a few amenities were lacking. The dining experience offered delicious dishes but was noted as pricey. Overall, a great choice for anyone visiting Victoria.
Rooms
7.0
The rooms are good, old but comfortable, although the air conditioning is noisy.
Service
9.0
The service was incredible, though some amenities were few and far between.
Location
9.0
The location is excellent for anyone traveling to Victoria, British Columbia, within walking distance of all attractions and close to the harbour and restaurants.
Dining
8.0
The dining experience was a la carte and absolutely delicious but considered pricey.
Facilities
7.0
The facilities were satisfactory with access to the concierge lounge for various meals and quiet surroundings on the 7th floor.
Great location
Noisy air conditioning
John
United Kingdom,
April
2024
8.0/10
My stay at this hotel was fantastic overall. The rooms were spacious, very clean, and lovely, meeting the high standards I expect from a Marriott. It was a real shame that the balconies lacked furniture, but the room itself was pleasant and well-lit. The service was exceptional, with incredibly friendly and helpful staff who provided great suggestions for local attractions. The location, although not in the most welcoming area, was convenient for reaching notable landmarks like Beacon Hill Park and the Royal BC Museum. The dining experience was satisfactory, though not quite up to the level I have experienced at other Marriott properties. The hotel facilities were modern and well-maintained.
Rooms
9.0
The rooms were spacious, very clean, and lovely, meeting Marriott standards. The only downside was the lack of furniture on the balconies.
Service
9.0
The staff was incredibly friendly and accommodating, showing genuine care for guests. They provided helpful suggestions and even offered discounted tickets for the Royal BC Museum.
Location
7.0
The location, though not in the most welcoming area, was convenient for reaching attractions like Beacon Hill Park and the Royal BC Museum.
Dining
7.0
The dining options were varied and satisfying, offering a range of breakfast choices. However, it did not quite meet the standards I expected from Marriott.
Facilities
8.0
The hotel facilities were modern and well-maintained.
clean
location
Robert
United Kingdom,
January
2024
8.6/10
The hotel is perfectly situated behind the Empress Hotel at the waterfront, offering a wonderful location where you can easily explore the city on foot. The rooms are spacious and comfortable with a lovely balcony on the 5th floor, providing a good size, a cozy bed, and a nice ensuite. The service at Marriott is top-notch, with very friendly and helpful staff ready to assist guests in any way possible. The dining experience, from appetisers to breakfast, is delicious, enhancing the overall stay.
Rooms
9.0
The rooms are spacious, comfortable, and well-equipped with a balcony on the 5th floor.
Service
9.0
The service here is exceptional with very friendly and helpful staff members.
Location
10.0
The location is fantastic, right behind the Empress Hotel at the waterfront, allowing easy access to explore the city on foot.
Dining
8.0
The dining experience, from appetisers to breakfast, was delightful and satisfying.
Facilities
7.0
Bryan
United States,
January
2024
8.2/10
My stay at the Marriott was a good experience overall. The rooms were nice with clean and inviting atmosphere, but I had some trouble with the balcony door being hard to open. The location was perfect for exploring Victoria, and the dining options were delicious. However, the hotel seemed a bit under renovation. Despite that, I had a fantastic stay and would recommend it to others.
Rooms
7.0
The room was very large and clean.
Service
9.0
The staff was very helpful and had good suggestions.
Location
9.0
The location was wonderful, and I could walk all over the city easily. It was tucked in behind the Empress and walking distance to many attractions.
Dining
8.0
The dining experience was varied and satisfying, with a good selection of food.
Facilities
8.0
The dining area was fantastic.
Anne
United States,
October
2023
8.0/10
My stay at the Marriott was a mix of ups and downs. The rooms, while clean and inviting, lacked balcony furniture, which was a shame. The service was top-notch with friendly and knowledgeable staff, but the dining area was under renovation during my visit. The location was excellent for exploring the city center, but the restaurant was a bit dark and small. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms are pretty standard for the Marriott brand - clean and inviting but showed signs of wear and tear like missing veneer on the bathroom door.
Service
9.0
The staff, including the manager, were awesome with plenty of suggestions on things to do. They were eager to please and very friendly.
Location
10.0
The location is amazing, right in the city center and within walking distance of all the attractions one could desire.
Dining
6.0
While the restaurant was under renovation, the food was kept fresh and at the right temperature. The dining area was a bit dark and small, which affected the overall experience.
Facilities
8.0
The hotel has all the necessary facilities one would expect from a Marriott property. However, the dining area was limited during my stay.
Andrew
United Kingdom,
May
2023
9.0/10
My stay at the hotel was a pleasant surprise. The rooms were much bigger and nicer than expected, offering a clean and inviting atmosphere. Having a fridge in the suite was a great convenience. The service was top-notch, with staff being extremely friendly, efficient, and well-trained. The location was excellent for exploring Victoria, allowing easy walking access to many attractions. The dining experience was satisfying, offering varied options for a delicious meal. Overall, a wonderful stay with great value for money.
Rooms
8.0
The rooms were pretty standard for the Marriott brand: Clean and Inviting.
Service
10.0
The service was the BEST. The staff were full marks for personality and helpfulness.
Location
9.0
The location was wonderful as I could walk all over the city from the hotel, which was a real plus.
Dining
9.0
The dining experience was varied and satisfying, offering a delicious a la carte menu.
Facilities
9.0
The facilities were great, enhancing my overall experience.
Clean
Outdated interior
Jerry
United States,
May
2023
8.6/10
The hotel exceeded my expectations with its spacious and clean rooms, providing ultimate comfort with a lovely King Sized bed. The accessibility with a wheelchair was a bonus, but the rooms could use a bit of sprucing up. The excellent service from the friendly and well-trained staff made my stay truly remarkable.
Rooms
8.0
The room was much bigger and nicer than I expected, very clean, modern, and roomy. The lovely King Sized bed was extremely comfortable, and the wheelchair accessibility was very convenient.
Service
9.0
The staff was excellent, friendly, efficient, and obviously well-trained. From the chambermaids to the manager, everyone was so friendly and helpful.
Location
9.0
The location was perfect, close to most of the places I wanted to visit. Being tucked in behind the Empress made it a great spot, and the proximity to key areas enhanced my experience.
Dining
8.0
The dining experience was satisfying with a varied selection including scrambled eggs, sausage, bacon, and more. While it wasn't included in the rate, the quality and freshness were maintained at all times.
Facilities
9.0
The facilities were great, offering everything I needed for a comfortable stay. The overall value for money was evident in the quality of amenities provided.
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